1. Shipping Methods
1.1. Within the UK: We use Royal Mail Track 24 for orders within the UK.
1.2. International: For international orders, we use Royal Mail International Track.
2. Shipping Locations
2.1. We ship our products within the UK and internationally.
3. Shipping Times
3.1. Within the UK: Orders shipped within the UK via Royal Mail Track 24 typically arrive within 1-2 business days after dispatch.
3.2. International: International orders shipped via Royal Mail International Track usually arrive within 7-15 business days after dispatch.
4. Shipping Costs
4.1. Within the UK: Shipping via Royal Mail Track 24 is £5.49 per order, with free shipping available for orders over £300.00.
4.2. International: The shipping cost for international orders is a fixed amount of £14.95 per order.
5. Order Processing Time
5.1. We require 5-7 business days to process standard orders before they are dispatched.
5.2. Custom orders may require up to 15 business days for processing before dispatch.
6. Order Tracking
6.1. Tracking information for all orders will be sent via email once the order has been dispatched. Customers can use this information to track their orders through the Royal Mail website.
7. Delivery Restrictions
7.1. There are no specific delivery restrictions unless imposed by Royal Mail or international customs regulations.
8. Delivery Delays
8.1. In the event of delivery delays, customers are encouraged to contact us directly or get in touch with the shipping company for further assistance.