Privacy Policy

This Privacy Policy describes how One Flower Shop LTD ("we", "us", or "our") collects, uses, and shares your personal information when you use our website, OneFlower.co.uk (the "Website"), which is hosted on GoDaddy's website builder ecommerce platform.

1. Information We Collect

1.1. Personal Information: When you visit our Website or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment information.

1.2. Automatically Collected Information: We may also automatically collect certain information about your device, including your IP address, browser type, and operating system.

2. How We Use Your Information

2.1. We use the personal information we collect to process and fulfill orders, communicate with you about your orders, and provide customer support.

2.2. We may also use your personal information to improve and optimize our Website, and to send you marketing communications about our products and promotions, if you have opted in to receive such communications.

3. Information Sharing

3.1. We may share your personal information with third-party service providers who assist us in operating our Website and fulfilling orders (e.g., payment processors, shipping carriers).

3.2. We may also share your personal information in response to legal process, to protect our rights or property, or to comply with applicable laws and regulations.

4. Your Choices

4.1. You may choose not to provide certain personal information, but this may limit your ability to use certain features of our Website or make purchases.

4.2. You can opt out of receiving marketing communications from us by following the instructions provided in the communications or by contacting us directly.

5. Data Security

5.1. We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

6.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

7.1. You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. Please contact us using the information provided below to exercise these rights.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hi@oneflower.co.uk.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Website.

Please review the Privacy Policy, and if there are any specific modifications or additions you'd like to make, feel free to let me know.